After-sales Service

Basic Information
Basic Information
Description Of The Issue

Details of issue *
Please provide detailed information about the problem like plant name, device type, alarm identification, etc. For pre-sale inquiries, please contact the official distributors/installers

Select a File to Upload

Upload fault logs,device photos and screenshots to facilitate trbleshooting. A maximum of 10 files can be uploaded at a time. The size of each file must be less than 50 MB. File formats supported include: JPG, PNG, GIF, mp4, mov, doc, XLS,PPT, TXT, PDF, CSV, rar, zip and tar.

A maximum of 10 files can be uploaded at a time. The size of each file must be less than 50 MB. File formats
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